Baker Commodities California Consumer Privacy Act (CCPA) for California Applicants
Pay Range: $21-$23 per hour
Job Purpose: Perform varied collection clerical duties in support of office processes and procedures
Duties and Responsibilities:
- Responsible for communicating with customers on open credit issues
- Responsible for documenting customer related communications in the company’s internal customer service system
- Review account receivables aging schedule for collections purposes
- Responds promptly to customer inquiries for information and documentation requests on their accounts
- Responsible for direct communication with various department managers on an as needed basis regarding past due customers
- Responsible for preparing the accounts receivable aging schedule and assign accounts to each collector
- Responsible for sending accounts to letter and legal collections
- Responsible for processing credit card transactions as needed
- Other responsibilities include: preparing collections letters and aging reports, researching rebate checks and preparation, generation, and review of various internal reports
- Prepare debit and credit memos as required
- Account reconciliations prepared on a monthly basis
- Assist in training new Accounts Receivable Collections Clerks
- Coordinate Certificate of Insurance with customers and Safety Director
- Prepare allowance for doubtful accounts
- The position requires accuracy, persistence and attention to details
- Route data entry as needed
- Prepare daily deposit as needed
- Email daily deposit checks to internal departments and other divisions as needed
- Cover the front desk breaks and lunch, as needed
- Perform front desk receptionist duties, as needed
- Perform additional administrative tasks as needed
- Interact with others in a professional and ethical manner
- Follow department and company procedures
- Keep up regular attendance and punctuality; regular attendance and punctuality are essential for the smooth operation of this company
